If, due to a company acquisition or other change, you wish to transfer the contract to another company, we require confirmation from both sides to our customer support. The confirmation must be made in writing by email and must include the following information:
Company name and business ID.
Billing information (postal address/email address/e-invoice).
Current and valid postal or billing address.
Any references or other identifying information for the contract.
Name and email address of the person responsible for technical matters.
General email address for other contact purposes. This should preferably be an email address that will not change over the years, e.g. info@...
Do you want the current billing interval to stay the same?
Once we have received the information, the contract can be transferred and billing will be transferred to the new owner. We will only make retroactive corrections to invoices in exceptional cases, or if the contract is billed annually and the billing period has not yet begun.