The price of all Seravo service packages includes the maintenance of one domain. All domains transferred under Seravo's management are renewed automatically as long as the website remains hosted on Seravo's WP service.
I Received an Email from Gandi, What Is This?
You have likely received a domain ownership verification request. The message is titled "Whois data verification reminder" and is sent from the address [email protected].
Domain maintenance is subject to international regulations and terms. Due to a mandate from ICANN (the top international domain name governing body), as of the beginning of 2014, all email addresses listed in domain contact information must be verified.
A message similar to the one below is sent to all email addresses added to the contact information of domains managed by Seravo. These messages are genuine, and the link within them is safe to open. Domain contact verification must be completed to ensure the domain remains valid and operational.
Subject: Verification of your contact data
Sender: Seravo <[email protected]>
Hello,
This is an important email, and your prompt action is required. If you do not act on the instructions we are providing below, your domain name(s) will be suspended on <päivämäärä>.
Why is this required?
Beginning January 1st, 2014, ICANN requires that registrars verify that domain contacts can be reached.
What do you need to do?
Please confirm that your email address [email protected] can be reached, by clicking on the link below:
http://domainnameverification.seravo.com/?hash= <tunniste>
If you use this link, we will not need to ask you for any password during this process.
**
Hyvä Seravo Oy:n / WP-palvelu.fi asiakas,
Kansainvälisen verkkotunnushallinnon ylimmän elimen ICANN määräyksestä vuoden 2014 alusta alkaen kaikki verkkotunnusten yhteystiedoissa olevat sähköpostit tulee olla vahvistettuja.
Ole hyvä ja vahvista tämän sähköpostiosoitteen toimivuus avaamalla yllä oleva linkki.
VAHVISTAMATON SÄHKÖPOSTIOSOITE JOHTAA VERKKOTUNNUKSEN HYLKÄÄMISEEN EIKÄ VERKKOTUNNUSMAKSUA PALAUTETA.
Halutessanne voitte ottaa yhteyttä Seravon asiakaspalveluun [email protected] ja kysyä lisätietoja.
Jos epäilette tämän sähköpostiviestin aitoutta, tarkistakaa asia edelleenlähettämällä se kysymyksen kanssa Seravo Oy:n asiakaspalveluun.
Keep Domain Contact Information Up-to-Date
Additionally, some customers may occasionally receive an extra reminder to check if their contact information is up-to-date. These messages are also genuine, and the link is safe to click. If you are unsure about the authenticity of a message you have received, you can always contact our customer service.
By opening the link, you will see the contact information registered for the domain. If the contact details need correction, you can report the changes and provide the updated information to Seravo's customer support.
Subjetct: Whois data verification reminder
Sender: [email protected]
Dear Customer,We are sending you this message because you are specified as the owner contact of the following domain names.This annual reminder is sent in conformity with ICANN rules, to help you keep the WHOIS information associated to your domain names up-to-date (specifically the domain's owner and contact information).You will find the list of domains concerned by this below. Please click on the corresponding links in order to verify the associated domain information:
* <verkkotunnus> <whois.gandi.net-linkki>
dated. In this case, please contact us in order to request the necessary changes. If all of the information is correct, no action is needed on your part. As a reminder, and in application of our domain name registration contract, the providing of false information can lead to the suspension and/or deletion of your domain name.
Thank you for your attention.
If you have any questions about this, please approach your usual contact.
Why the Message Came From Gandi?
Gandi has sent this message because it acts as your domain registrar. Registrar information is shown on the WHOIS data of your domain. Despite Gandi being the registrar, Seravo is in control of your domain. Here's an example of WHOIS data from domain seravo.com:
whois seravo.com
Domain Name: seravo.com
Registrar WHOIS Server: whois.gandi.net
Registrar URL: http://www.gandi.net
Registrar: GANDI SAS
Reseller: Seravo
Registrant Organization: Seravo Oy
Registrant Street: Rautatienkatu 21 B
Registrant City: Tampere
Registrant State/Province:
Registrant Postal Code: 33100
Registrant Country: FI
Registrant Phone: +358.447770020
Registrant Email: [email protected]<br>