If you are using several parallel domains for the site (example.com and example.fi for example) and the WordPress installation is aware of them, for displaying different languages when using different domains for example, Seravo should be informed of them. This is so that we can ensure the routing, HTTPS certificates, upkeep monitoring and other hosting tasks will be handled correctly. We also recommend moving all domains under Seravo's control, so we can make sure all domain related management is taken care of, including annual fees and registration information. Each domain will be charged a small fee, which covers all of Seravo's maintenance work done related to domains regardless of whether the customer partakes in the domain management partially or not at all (partially meaning handling annual renewals and annual fees for example).
Domain Registration
If you have not yet registered additional domains for yourself, you can directly contact Seravo customer service, and we will register them for you. More information about domain management can be found in the article How do I get a custom domain for my site?
Transferring Domain Management to Seravo
If you are looking for instructions on how to transfer the management of an existing domain to Seravo, see the more detailed instructions for transferring a domain here.
Domain Managed by Another Service Provider
If you have domains under the management of another service provider and you manage those domains entirely yourself, and they are not pointed to Seravo at the name server (DNS) level, Seravo will not charge an additional fee for them. Please note that such domains must be directed to your site using an HTTP-level redirect (known as a 301 redirect, HTTP redirect).
HTTP Redirect
The redirection to Seravo's WP service must be done from the server to which the domain in question is currently pointed in the DNS. Please note that Seravo cannot perform the redirect for you. For instructions on how to implement the HTTP-level redirect, you should contact the customer service of the party that manages your domain. If you are unsure which service hosts your domain, you can still contact our customer service, and we will check the matter for you.
Examples
If the old site is using Apache and you're permitted to make your own .htaccess rules, you can set up the redirection with the following:
RewriteEngine On
RewriteRule (.*) https://example.com/$1 [R=301,L]
If you want the HTTP redirection to redirect all visitors on a specific subsite to a new site, the .htaccess rules would look like this;
RewriteEngine On
RewriteRule /subfolder/(.*) https://example.com/$1 [R=301,L]
The above .htaccess rules are just examples however. Not all service providers use Apache and it is only used here as an example since it is the most common option (Seravo for example uses NGINX server software instead of Apache). More detailed instructions and guidance on how to handle the redirections can be asked from the customer service of the service provider hosting the domain or the site. If the domain is moved to under Seravo's control, Seravo can naturally handle all such inquiries on behalf of the customer.