Can I use my own DNS?
Yes. Although our plans include everything you need for your own domain names, such as name servers and DNS configuration, you can also set up your own DNS. Point your domain(s) to the server cluster your site is located in. If you are pointing additional domains to your website on our server, please contact our customer support at email@example.com, and we will activate the additional domains. Activation is needed for each domain, so that they can be routed correctly. The server cluster of your site can be found from the order confirmation email. Current clusters, their names/IP addresses and default DNS records are:FI-Coltrane (Finland):
@ 10800 IN A 22.214.171.124 @ 10800 IN A 126.96.36.199 @ 10800 IN A 188.8.131.52 @ 10800 IN AAAA 2a01:4f9:4a:1b50::2 @ 10800 IN AAAA 2a01:4f9:4a:28a8::2 @ 10800 IN AAAA 2a01:4f9:4a:2814::2 * 10800 IN CNAME fi-coltrane.seravo.com. www 10800 IN CNAME fi-coltrane.seravo.com.FI-Ellington (Finland):
@ 10800 IN A 184.108.40.206 @ 10800 IN A 220.127.116.11 @ 10800 IN A 18.104.22.168 @ 10800 IN AAAA 2a00:14c0:1:307:aa51::151 @ 10800 IN AAAA 2a00:14c0:1:307:aa51::147 @ 10800 IN AAAA 2a00:14c0:1:307:aa51::148 * 10800 IN CNAME fi-ellington.seravo.com. www 10800 IN CNAME fi-ellington.seravo.com.FI-Metheny (Finland):
@ 10800 IN A 22.214.171.124 @ 10800 IN A 126.96.36.199 @ 10800 IN AAAA 2a02:ef0:100:1::171 @ 10800 IN AAAA 2a02:ef0:100:1::172 * 10800 IN CNAME fi.seravo.com. www 10800 IN CNAME fi.seravo.com.FI-Sestak (Finland):
@ 10800 IN A 188.8.131.52 @ 10800 IN A 184.108.40.206 @ 10800 IN AAAA 2a01:4f9:2a:2c5f::2 @ 10800 IN AAAA 2a01:4f9:2a:2c5e::2 * 10800 IN CNAME fi-sestak.seravo.com. www 10800 IN CNAME fi-sestak.seravo.com.FI-Perko (Finland):
@ 10800 IN A 220.127.116.11 @ 10800 IN A 18.104.22.168 @ 10800 IN AAAA 2a01:4f9:4a:18ce::2 @ 10800 IN AAAA 2a01:4f9:4a:1887::2 * 10800 IN CNAME fi-perko.seravo.com. www 10800 IN CNAME fi-perko.seravo.com.FI-Haarla (Finland):
@ 10800 IN A 22.214.171.124 @ 10800 IN A 126.96.36.199 @ 10800 IN AAAA 2a01:4f9:4a:264f::2 @ 10800 IN AAAA 2a01:4f9:4a:289e::2 * 10800 IN CNAME fi-haarla.seravo.com. www 10800 IN CNAME fi-haarla.seravo.com.FI-Rantala (Finland):
@ 10800 IN A 188.8.131.52 @ 10800 IN A 184.108.40.206 @ 10800 IN AAAA 2a01:4f9:3a:14d9::2 @ 10800 IN AAAA 2a01:4f9:4b:2349::2 * 10800 IN CNAME fi-rantala.seravo.com. www 10800 IN CNAME fi-rantala.seravo.com.SE-Broo (Sweden):
@ 10800 IN A 220.127.116.11 @ 10800 IN A 18.104.22.168 @ 10800 IN AAAA 2a05:4545::f816:3eff:feab:2a51 @ 10800 IN AAAA 2a05:4545::f816:3eff:fefe:e3ed * 10800 IN CNAME se.seravo.com. www 10800 IN CNAME se.seravo.com.US-Davis (United States):
@ 10800 IN A 22.214.171.124 @ 10800 IN AAAA 2605:7380:1000:1310:7c25:3fff:fe79:572d @ 10800 IN A 126.96.36.199 @ 10800 IN AAAA 2605:7380:1000:1310:7c25:3fff:fe79:7398 * 10800 IN CNAME us.seravo.com. www 10800 IN CNAME us.seravo.com.DE-Dauner (Germany):
@ 10800 IN A 188.8.131.52 @ 10800 IN A 184.108.40.206 @ 10800 IN AAAA 2a01:4f8:13a:164e::2 @ 10800 IN AAAA 2a01:4f8:121:3039::2 * 10800 IN CNAME de.seravo.com. www 10800 IN CNAME de.seravo.com.SG-Pepper (Singapore):
@ 10800 IN A 220.127.116.11 @ 10800 IN A 18.104.22.168 @ 10800 IN AAAA a04:3543:1000:2310:7c25:3fff:fe79:3265 @ 10800 IN AAAA 2a04:3543:1000:2310:7c25:3fff:fe79:7486 * 10800 IN CNAME sg-pepper.seravo.com. www 10800 IN CNAME sg-pepper.seravo.com.
To make sure that spam filters pass the emails sent from the website, you should also have the following records in the DNS :
s1._domainkey 10800 IN CNAME s1.domainkey.u2403587.wl088.sendgrid.net. s2._domainkey 10800 IN CNAME s2.domainkey.u2403587.wl088.sendgrid.net. sg 10800 IN CNAME u2403587.wl088.sendgrid.net.
Furthermore, you have to modify the SPF-record so that it includes a lookup of SendGrid, the SMTP-service used by Seravo:
@ 10800 IN TXT "v=spf1 a mx include:sendgrid.net ~all"
You are still required to inform us and order each domain from Seravo, so that we can route the requests from our front servers to your sites properly. Simultaneously we will check if your website is in our HKI-cluster, or if the IP-addresses should differ from the examples above. Some clients also have variations in their DNS records, but the correct records and configurations will be determined at the time of informing Seravo about the additional domains.
If you want to handle the domains and the routing by yourself without Seravo's assistance, it is of utmost importance that you understand DNS basics and HTTP routing well enough, to be able to define and test that all the domains are working properly.
We strongly recommend our customers to entrust their DNS control to Seravo for the best and most care-free experience. This means that there is only one bill covering all costs, and it is usually the best way to avoid issues with DNS configuration. If the configurations are incorrect, the website might not work at all. To prevent this from happening, it would be best to let Seravo be responsible of the entire process, all the way from domain verification to DNS configurations, as well as the website specific settings in server environments.