How do I get a custom domain for my site?

Each plan includes one regular domain (.com/.net/.org), also including name servers and registration fees. The registration process is usually finished within the same day. In addition, we automatically take care of domain renewals yearly. If you wish to have an unordinary domain for your site (for example .vi or .rich), please contact our customer service.

If your domain has not been registered yet, the easiest way is to order it together with your plan. Just insert your new domain in the order form.

Enter the domain name you want for your site into the 'Primary Domain' box.

Domain registration and transfer

If you already have a domain name, you can use it on by simply typing in the domain in the order form. Then fill in the Notes section the authorization code or transfer key of your domain. We need those for domain upkeep. If you don’t know the needed code or key, ask for them from your old hosting service provider. It is also good to contact the old service provider, notify them about domain transfer and ask for the removal of possible transfer locks. The domain transfer process takes 1–7 days depending on the registrator. See more information about domain transfer.

Domain ownership

Our customers can also choose to take care of domain registrations, name servers and renewals by themselves. This however has no effect on the pricing of the chosen plan. As a customer, you always own the domains.

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